Manager

Company: Aon Hewitt
Location: Chicago
Posted on: November 7, 2024

Job Description:

Aon Strategy and Technology Group (STG) is looking for a Manager for our Claims & Operational Solutions practice.Location: Hybrid, Chicago, IllinoisAs part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Claims & Operational Solutions practice within the Strategy & Technology Group (STG) in Chicago, Illinois.Aon Claims & Operational Solutions provides advisory services to firms who operate across the insurance landscape, which include many of the most prestigious companies in the Global Property, Casualty, Insurtech, and Health and Benefit (re)insurance market. We help our clients identify and deliver tangible results to drive better operational performance and enhance profitability while improving the client experience.As a Claims & Operational Solutions Manager you will:

• Lead the full lifecycle of client engagements from defining the solution, to developing recommendations and implementation plans, to partnering with clients for execution.
• Manage the overall client relationship building credibility and trust.
• Be responsible for project delivery and managing Associate and Senior Associate team members within the project team.
• Lead interpretation of complex sets of client data, development of data workflows and mapping for quantitative analysis on claims financial, quality, and performance data.
• Lead problem solving sessions with internal/external clients to develop processes, methodologies, and implementation plans that will guide them to the objective future state.
• Develop storyboard, framework for analysis, and formulating overarching narrative.
• Lead the identification and communication of recommendations to clients.
• Oversee the implementation and execution of recommendations.
• Develop and draft client proposals, articulating the Claims & Operational Solutions' value proposition.
• Work towards selling client engagements through ongoing relationships.
• Work in a collaborative environment with clients and colleagues.
• Challenge the status quo and internal processes to identify opportunities to work more efficiently.
• Support in identification and lead of claims innovation initiatives.
• Lead by strong example, mentor, coach, and potentially line manage Associates and Senior Associates.
• Support and lead additional functions (talent, data, operations, etc.) in support of STG's growth including data management, operations, compliance, etc.You Bring Knowledge and Expertise.Characteristics of an ideal candidate:
  • Minimum bachelor's degree from a top tier university.
  • 6+ years of work experience in insurance claims.
  • Experience in business strategy, process improvement, technology and analysis related to claims.
  • Experience leading projects and managing teams of professionals to deliver quality and insightful work to Executive stakeholders.
  • Experienced in business storytelling and formulating narratives.
  • Ability to develop robust and impactful Client & Executive presentations.
  • Excellent written and verbal communication skills.
  • Strong analytical abilities and a track record of business success.
  • Strong attention to detail and a critical eye in overseeing work of more junior team members.
  • Ability to perform well under pressure, on multiple work streams, and with tight deadlines.
  • Fluency in Microsoft Office applications (PowerPoint and Excel) and visualization software (Tableau, PowerBI).
  • Willing to travel (typically less than 20%).We support our colleagues!In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.Pay Transparency Laws:The salary range for this position is $120,000 to $140,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data.
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Keywords: Aon Hewitt, Lombard , Manager, Executive , Chicago, Illinois