Area Manager

Company: Expedia, Inc.
Location: Chicago
Posted on: November 7, 2024

Job Description:

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.What you'll do:

• Lead a team of Market Managers and Associate Market Managers in the assigned sales territory.
• Coach team to develop and drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia Group marketplace.
• Help team members prioritize and link daily work to partner needs and broader objectives.
• Provide constructive feedback and coaching to encourage ongoing development.
• Lead the execution of overall territory strategy and business plans to meet or exceed key targets, goals and/or strategic objectives set by Travel Partnerships and Media (TPM) leadership.
• Manage workloads to ensure all team members are fully deployed and skills are matched to work requirements.
• Cultivate effective partnerships both internally and externally creating a shared journey across teams to execute business initiatives.
• Provide ongoing input to senior management in developing effective and scalable solutions to improve process efficiencies.
• Develop and monitor measures to ensure the organization's products, services, and solutions continue to perform against partner needs/expectations.
• Nurture relationships with key decision makers.
• Hire and onboard new team members.
• Prioritize team morale, inclusive culture, productivity, and celebrate team wins.
• Represent Expedia Group in assigned sales territory and establish relationships with key local influencers (e.g. tourism bureau/board, hotel/government association, etc.).
• Conduct regular self-learning to improve skills and influence.
• Direct internal regional projects or other reasonable duties, as/when required.Who you are:
• 5+ years of experience in account management, partner/client success, consultative sales, or related field.
• 0-3 years of people management experience.
• Works autonomously and collaboratively with a diverse team.
• Evaluates performance regularly, identifying learning needs.
• Has a strong understanding of the territorial influences and partner demands to identify key opportunities.
• Understands complex offerings and coaches teams to tailor solutions to meet the unique needs of the Partner.
• Flexible to travel for partner visits a minimum 20% of the time.
• Experience in influencing at scale.
• Proficient in English language skills.
• Passionate about travel.
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Keywords: Expedia, Inc., Lombard , Area Manager, Executive , Chicago, Illinois